Privacy Policy

Doorlux is committed to protecting your online privacy and working within the guidelines set out in
the Data Protection Act and General Data Protection Regulation (GDPR). Our privacy statement aims
to disclose what information is being logged by web users, how this information is used and how this
information can be removed/amended.

Websites covered by this Statement

This Privacy Statement covers the collection and use of data on this website only. This Statement
does not apply to any of the websites, which may be linked from this website.

What information do we collect about you?

Doorlux collects data about individuals within a business context. We only collect basic personal
data about you, e.g. name, address, email, phone number, etc. Information is collected about you
when you request us to contact you or complete a form to download information. Doorlux treats all
data which identifies an individual as Personal Data. Doorlux acts as the ‘Controller’ of the personal
data you provide to us, this means we control what happens to the data in our possession. We need
to know your basic personal data to provide you with a response to your request for information or
to deliver our products and services. We will not collect any personal data from you if we do not
need to provide or oversee this service to you. We also collect information when you voluntarily
complete customer surveys or provide feedback. Website usage is collected using cookies.

How do you protect it?

We have a Data Protection regime in place to oversee the effective and secure processing of your
personal data.

How will we use the information about you?

The information collected about you is used when you request information on our services or
download information from our website – data is processed by Doorlux. The data will be used to
provide our products and services, in addition to invoicing and communicating with you with
regards to other services you may be interested in.

We use a third-party digital marketing agency, who can act as a data processor. They can not do
anything with your personal data unless we have instructed them to do so. They will not share your
personal information with any organisation apart from us. They will not store this data, they can
only access the web or cloud-based systems where data is stored.

Where is the information stored?

All the personal data we hold is processed using internal or cloud-based services hosted within the
UK. Data collected when a client downloads information from the website or registers for an event will
be processed by Doorlux using Web CMS and Zoho. The data will only be used to send the client
information relevant to the original enquiry and the client will be able to unsubscribe at any time via
Mail chimp and Zoho. Unsubscribes will be recorded to be kept as a permanent suppression list.


If consent has been given, Doorlux may also send you marketing emails or contact you with details of
other products or services we think may be of interest to you. Following consent to receive
marketing communications, you may opt out later. You have a right at any time to stop us from
contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact info@doorlux.co.uk.
Access to your information and correction.
You have the right to request a copy of the information that we hold about you. If you would like a
copy of some or all your personal information, please email info@Doorlux.co.uk or write to us at
small charge for this service. We want to make sure that your personal information is accurate and
up to date. You may ask us to correct or remove information you think is inaccurate.

Log Files

When you visit the website, we collect web statistics concerning your visit, which are stored in a log
file. Log files allow us to record visitors’ use of the site. The web teams use Google Analytics to
record visitors’ use of the site and use this information to make changes to the layout of the website
and to the information in it. Log files are not used to identify any individual patterns of use on the
This statement only covers websites maintained by us, Doorlux and does not cover other websites
linked from our site.

Your Rights

If at any point you believe the information we process on you is incorrect, you can request to see this
information and have it corrected or deleted. If you wish to raise a complaint on how we have
handled your personal data, you can contact our Data Protection Officer at info@Doorlux.co.uk, who
will investigate the matter. If you are not satisfied with our response or believe we are processing
your personal data not in accordance with the law, you can get in touch with the Information
Commissioner’s Office (ICO) here.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about
you: By email: info@Doorlux.co.uk